http://www.bryanspence.com/workold daily 0.75 2016-03-19 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56edc8320442625503d10981/1458423928561/ Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56bfb9d5859fd0fa69b451d2/56c224dd1d07c00b664581ed/1455564111561/glass+octopus.jpg Work old - The glass octopus from Venice This is a photo of the glass octopus that one of our participants wished she would've purchased. As a prototyping exercise, I tried to actually find it and have it delivered. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56bfb9d5859fd0fa69b451d2/56c13a92c6fc08567a7aba77/1455557165124/New+Doc+5_1.jpg Work old - Storyboarding Sketching out the entire story helped us identify key features and touchpoints. This exercise also enabled us to better communicate the narrative. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56bfb9d5859fd0fa69b451d2/56c13a83d51cd4063997627c/1455557778867/thumbs-up.png Work old - Connecting seekers with scouts We overlaid photos on backgrounds to tell the story of a seeker who hired a scout to reconnect her with a vase she wish she would've purchased on her trip to Venice, Italy. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56bfb9d5859fd0fa69b451d2/56c13a5045bf218b7f4bc067/1455565610138/rediscover.jpg Work old - Ideation This is one of a few sketches meant to encapsulate the value that our service brings. We presented this concept along with another before deciding on our final direction. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56bfb9d5859fd0fa69b451d2/56c13a2f45bf218b7f4bbf8e/1455567268833/post-trip+card+sort_courtney+%281%29.jpg Work old - Mapping meaning We created a cart sorting activity where participants sorted elements of a vacation and discussed the reasoning behind their choices. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d63e66e4b0edf9e2e8cf78/1440104044996/ping+pong+supplies.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d63846e4b0ea1246272f8a/1440104134369/ping+pong+sensors_082015.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d63e68e4b050c2f6873aa5/1440104055682/audio_data.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d63e69e4b0edf9e2e8cf7b/1440104170443/kinect_data.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d63e65e4b050c2f6873aa0/1440104047273/ping+pong+set+up.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d6383ae4b01db9e42f9bd4/1440102472858/game+mark-up.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/55d63835e4b0edf9e2e8a79a/55d63e65e4b0edf9e2e8cf5f/1440104047094/arduino+distance.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/55d63659e4b0c4913b088581/1440105358247/ Work old We layered the patterns of all games and discovered a general trend in how control is held throughout a game. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/55d63406e4b00ab3960b07fe/1440101386263/Sensors_final_update_051815+1.jpg Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/538fb4d9e4b08520c8aee42a/1401926959168/bellwether_iconForWebsite.png Work old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56bfbac37da24fee23d57fae/1455405783670/seeker-opening-box-forever.gif Work old http://www.bryanspence.com/about-1 daily 0.75 2013-12-10 http://www.bryanspence.com/iip-community daily 0.75 2016-02-17 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56da0a7af699bb89fc2c8750/1455555608073/ IIP Community old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56da0a7af699bb89fc2c8752/56da0a7af699bb89fc2c8756/1455564111561/glass+octopus.jpg IIP Community old - The glass octopus from Venice This is a photo of the glass octopus that one of our participants wished she would've purchased. As a prototyping exercise, I tried to actually find it and have it delivered. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56da0a7af699bb89fc2c8752/56da0a7af699bb89fc2c8755/1455557165124/New+Doc+5_1.jpg IIP Community old - Storyboarding Sketching out the entire story helped us identify key features and touchpoints. This exercise also enabled us to better communicate the narrative. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56da0a7af699bb89fc2c8752/56da0a7af699bb89fc2c8754/1455557778867/thumbs-up.png IIP Community old - Connecting seekers with scouts We overlaid photos on backgrounds to tell the story of a seeker who hired a scout to reconnect her with a vase she wish she would've purchased on her trip to Venice, Italy. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56da0a7af699bb89fc2c8752/56da0a7af699bb89fc2c8753/1455565610138/rediscover.jpg IIP Community old - Ideation This is one of a few sketches meant to encapsulate the value that our service brings. We presented this concept along with another before deciding on our final direction. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/56da0a7af699bb89fc2c8752/56da0a7af699bb89fc2c8751/1455567268833/post-trip+card+sort_courtney+%281%29.jpg IIP Community old - Mapping meaning We created a cart sorting activity where participants sorted elements of a vacation and discussed the reasoning behind their choices. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56dcaf5cb6aa6054fed05a46/1457303586779/DSC_0090.jpg IIP Community old http://www.bryanspence.com/home-old daily 0.75 2016-04-08 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56f033f845bf216c521f496f/1458582537508/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5706d474d210b847272fe784/1460069375056/ Home old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56e72fd5f699bb094c039b11/1458586914801/ Home old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56e82eb720c64782231bcdcb/1458057003032/ Home old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5708268b86db43406e04f314/1460152175823/ Home old https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56f02e834c2f85415d5242d5/1458581274943/market+color.jpg Home old http://www.bryanspence.com/india-immersionold daily 0.75 2016-03-15 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56e893a945bf2182832a2405/1458082735582/IIP+in+the+field.jpg India Immersion old http://www.bryanspence.com/barnraise-1 daily 0.75 2016-03-15 http://www.bryanspence.com/eyecatcherolder daily 0.75 2016-03-19 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56eb03b29f7266b50ebac1ab/1458242515591/scout+searches+and+shares+journey.png eyecatcher old Meet Stefano, the scout Lisa selected. He knows his way around Venice. While he searches for Lisa’s vase, he shares photos and videos of the same streets Lisa remembers exploring, which takes her back to that memorable time and place. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56eb0a709f7266b50ebb0012/1458244245646/ eyecatcher old Lisa sees the vase that she wants from the photos Stefano posts. She confirms the price and pays. Stefano gets his reward, eyecatcher gets a portion, and Lisa gets a vase just like the one from Venice that she regretted not bringing back. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56eb01ae2b8ddecd73aba21e/1458241991367/ eyecatcher old Meet Lisa. She regrets not purchasing a vase in Venice, so she posts her story with a photo on the eyecatcher platform. She sets a reward price and selects a scout based on his expertise, experience and reward bid. http://www.bryanspence.com/communityretail daily 0.75 2017-01-11 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56ef8b8059827e0c2fe03064/1458539480708/ Community Retail We met with members of a Gurudrawa, a Sikh temple. They welcomed us to Langar, which is a shared meal offered to all guests regardless of social status. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56ef7fc0e32140364ae363a4/1458538475815/ Community Retail We spoke with a jeweler, who expressed the importance of knowing the story behind each piece he sold. this set was inspired by an ancient goddess. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56ef8a3e37013b48bbace425/1458539780427/ Community Retail This is Dharavi, a slum. However, the images you might see on TV or from the movie, "Slumdog Millionaire", looked and felt nothing like we experienced. Dharavi felt like a home. A local boy gave us a tour through winding streets past clean and tidy homes and businesses. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1df2bebafba9d10b03ad/1476337166033/ Community Retail bellwether https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56ef89122eeb8148f991fd19/1458538842711/ Community Retail This lock and safe retailer told us the story of how he and hundreds of other shop owners in Crawford Market banded together to shut down business for an entire week as a sign of solidarity. They were protesting a new tax that was due to be implemented...and it worked. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1d4646c3c43cac31322b/1476337000075/ Community Retail Active Aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1dcabe6594d853c61760/1476337114024/ Community Retail BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56ef69767c65e440126e871b/1458530703710/ Community Retail The entire ID team visited the Dadar Flower Market. It was full of activities as wholesalers negotiated with buyers, many of whom sell flowers outside temples throughout the city. This photo was taken around 5am well after opening. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56ef8bf759827e0c2fe031ed/1458539666700/ Community Retail We spoke with members of the Parsi community, who shared stories about what it means to be a Parsi and how proud they are to be a part of such a close-knit group with a rich history in the area. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1d98e4fcb510d489c67e/1476337067690/ Community Retail eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56edd201a3360c829bbabd60/1458582909504/IIP+in+the+field.jpg Community Retail http://www.bryanspence.com/home-test daily 0.75 2016-03-21 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56f0407e7c65e4772e791ed8/1458057003032/ Home test https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56f0407e7c65e4772e791ed7/1458582537508/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home test https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56f0407e7c65e4772e791ed6/1457991663622/ Home test https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/56f0407e7c65e4772e791ed5/1458581274943/market+color.jpg Home test http://www.bryanspence.com/eyecatcher-1 daily 0.75 2016-03-21 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570945812fe131a6e2fac852/1458454050839/ eyecatcher We used this card-sort to determine meaningful types of items purchased while traveling. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570945812fe131a6e2fac851/1458451832616/ eyecatcher Lisa sees the vase that she wants from the photos Stefano posts. She confirms the price and pays. Stefano gets his reward, eyecatcher gets a portion, and Lisa gets a vase just like the one from Venice that she regretted not bringing back. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570945812fe131a6e2fac853/1458454107731/glass+octopus.jpg eyecatcher We tried to retrieve a glass octopus pendant from Venice that was regretfully left behind three years ago. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570945812fe131a6e2fac84f/1458452108380/ eyecatcher Meet Lisa. She regrets not purchasing a vase in Venice, so she posts her story with a photo on the eyecatcher platform. She sets a reward price and selects a scout based on his expertise, experience and reward bid. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570945812fe131a6e2fac850/1458450596982/ eyecatcher Meet Stefano, the scout Lisa selected. He knows his way around Venice. While he searches for Lisa’s vase, he shares photos and videos of the same streets Lisa remembers exploring, which takes her back to that memorable time and place. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57094632a3360c80a3e57481/1460225590621/seeker-opening-box-forever.gif eyecatcher http://www.bryanspence.com/barnraise daily 0.75 2017-01-11 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c372c/1476313739889/ BarnRaise Participants construct a display as part of their team's prototype solution. (Photo Credit: Aaron Wolf) https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c3728/1476313712447/tumblr_mqvsd7ij1c1rkz363o1_1280.jpg BarnRaise One team presents their prototype during the final day of the event. (Photo credit: Aaron Wolf) https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c3729/1458503457512/ BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c372f/1458508279437/ BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c3730/1476313757713/ BarnRaise A member of Brightstar Community Outreach shares the prototype solution for the Bronzeville Dream Center. (Photo Credit: Aaron Wolf) https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c372d/1458504933831/ BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c372a/1476313729130/ BarnRaise Komal Kirtikar speaks about safety and security initiatives at Lyft. (Photo Credit: Aaron Wolf) https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1a02c534a5a6fde8411c/1476336323511/ BarnRaise Active Aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1b69414fb543384e3388/1476336512863/ BarnRaise eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1b0b440243be9f22a6ea/1476336418806/ BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff196c3e00bec47b6539c2/1481065195825/ BarnRaise Community Retail https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c372e/1476313749459/ BarnRaise Two participants connect at the happy hour before the final share-out. (Photo Credit: Aaron Wolf) https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c372b/1458504240273/ BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570a9a7c859fd0f69a2c3727/1458582750169/barnraise+2014+make+2.jpg BarnRaise http://www.bryanspence.com/visualizing-space daily 0.75 2016-04-09 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570824cfb6aa60cdb64dd628/1460151524114/Screenshot+2016-04-06+23.52.13.png Airline Twitter Sentiment http://www.bryanspence.com/home-oldold daily 0.75 2016-10-18 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57f971db03596eb277bc51d8/1475965807529/ Home-old Develop an understanding of aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57081ffd27d4bdf152fde388/1460249637853/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home-old Transform the conference experience https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5709ac20c6fc08eb823ca74b/1460251737331/ Home-old Help travelers relive their trips https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5709779f9f726623e0c2b079/1460250123542/ Home-old Get recommendations from the people you trust https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570976b72eeb819034c488b5/1476735446279/ Home-old Design new community retail experiences https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57081ffd27d4bdf152fde386/1476337487117/market+color.jpg Home-old http://www.bryanspence.com/bellwether daily 0.75 2017-01-11 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1c6bff7c508687a99562/1476336762776/ bellwether eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1cde46c3c43cac31303b/1481065150727/ bellwether Community Retail https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1bc346c3c43cac312b31/1476336693462/ bellwether Active Aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff1cb1197aeafac4531e40/1476336831659/ bellwether BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5706d84b356fb0a6228bcca2/1460066421847/Screenshot+2016-04-07+16.41.56.png bellwether http://www.bryanspence.com/eyecatcherpredecember daily 0.75 2016-12-06 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff16c0893fc0ae9153795b/1476335325851/ eyecatcher pre-december bellwether https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/57ff18da37c581fd664514a6/1481065174767/ eyecatcher pre-december Community Retail https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/570d1c4459827e68921a9e82/1460477016054/ eyecatcher pre-december 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I experienced the frustration of attempting to find the same or similar object by contacting Venetian wholesalers and artists with no success. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6586/1476335325851/ eyecatcher bellwether https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6575/1460323866596/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58485a746b8f5bdda39db8b6/1481151785902/Dave+with+rolly+thingy+cropped.png eyecatcher Once we determined a possible service opportunity for unique items, we recruited participants to share stories and answer questions about items that they were able to bring back. This gave us an idea of the types of objects that were meaningful and why. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b656e/1475122192461/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6574/1460477016054/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/586ff5712994ca58b9268538/1483732357516/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6573/1460323738891/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5849f24d46c3c4a1e3e17ad2/1481241191258/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5849f2f0e4fcb59adb827cf8/1481241351413/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6571/1460321251500/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58379ef920099ed326ffca05/1480455435135/ eyecatcher This card sort on meaning instructed participants to place items on a scale from less to more meaningful. It led us to the conclusion that participants attributed more meaning to one-of-a-kind objects from specific locations over most other items. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b6583/1460484587424/rediscover+%281%29.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b6582/1460326750148/08+-+Revenue+Model.png eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b6581/1460326745998/Eyecatcher+Financials.png eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b6580/1460484661549/IMG_20151026_114531775.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b657f/1460327164961/Screenshot+2016-04-10+16.50.49.png eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b657e/1460484476282/post-trip+card+sort_courtney.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b657d/1460325782104/glass+octopus.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b657c/1460484704009/eyecatcher+first+item.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b657a/1460484636654/Copy+of+IMG_20151028_201610199.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b657b/1460484366470/Copy+of+IMG_20151003_105213866.jpg eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b6579/1460484404282/IMG_2543+%281%29.JPG eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/583787c7e58c6223fd8b6578/583787c7e58c6223fd8b6577/1460484434375/Research+Presentation.png eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6587/1476335865554/ eyecatcher Community Retail https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6572/1460321426634/ eyecatcher https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583df59ad2b8571174c52d14/1480469028536/Research+Presentation.png eyecatcher We conducted a photo study and interviewed travelers about items they packed on their trips. Several travelers shared stories about items they wished they would've brought with them but had to leave behind because of space restrictions or regulations. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b6585/1476335479607/ eyecatcher BarnRaise https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/583787c7e58c6223fd8b656c/1458541099179/Seeker-opening-box.gif eyecatcher http://www.bryanspence.com/home daily 1.0 2017-06-14 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5840b6e1e6f2e1dd792c32b1/1460249637853/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home Transform the conference experience https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5840b6e1e6f2e1dd792c32b0/1460250123542/ Home Get recommendations from the people you trust https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5840b6e1e6f2e1dd792c32b2/1476735446279/ Home Design new community retail experiences https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875e4a9d1758e6efbfe96fb/1484121480981/ Home Research and designs from a variety of projects https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5840b6e1e6f2e1dd792c32ab/1475965807529/ Home Develop an understanding of aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5840b6e1e6f2e1dd792c32ae/1460251737331/ Home Help travelers relive their trips https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875d8b615d5dba00bbe1cd8/1484118659185/market+color+with+gradient.png Home http://www.bryanspence.com/skills daily 0.75 2018-06-24 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/58768d97725e253cc7142bff/1484164760448/octopus+new.jpg Skills - Experience Prototype I attempted to locate a glass octopus in Italy that a friend wish she would've bought on a vacation, which is what helped inspire a project. I wasn't successful, which gave insight to the service need. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/58768ce2d1758ec7dd853b0b/1484164428700/Research+Presentation.png Skills - Travel Photo Study We asked several types of travelers to document their packing experience through photos, which guided later interviews. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/58768c1317bffc46dbe5f330/1484164271515/Dave+with+rolly+thingy+cropped.png Skills - Object Show and Tell Participants brought meaningful objects that they purchased on trips. Those objects helped guide our interviews and further define our service offering. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/58753417b3db2b34f681c701/1484076423502/Pages+from+ping+pong+final_051115.png Skills - Sensor-based Tracking I mapped ping-pong player movements based on a tracking program using Microsoft Kinect cameras and compared movement with hit strength as measured by accelerometers attached to each player's paddle. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/5875341744024335f2082067/1484076557989/sensing+control+data+gathering.png Skills - Sensor-based Tracking For a research project on measuring control in a ping pong match, we used a Microsoft Kinect camera to track center of mass and accelerometers to measure paddle movement and hit strength. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/58752e3b59cc68c8c8ce12c4/1484074960941/me_interviewing.JPG Skills - Interviews I've conducted interviews in a variety of contexts and industries including hospitality, retail, healthcare and transportation. I've used a range of interview strategies, from meticulously crafted interview protocols to a few open-ended questions. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/5872bc54b3db2b7cc848eeb9/1483914547189/post-trip+card+sort_courtney+%282%29.jpg Skills - Card Sort on Meaning Participants sorted items related to travel. This enabled our team to pivot our direction towards a service that helped travelers get unique items from specific regions. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/5872bb159f745668dc79eefc/1483914185333/IMG_0480+%282%29.JPG Skills - Contextual Inquiry We shadowed seniors in their daily lives to understand their activities, values and needs. We later interviewed them. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5872b9c237c5811e54d377d0/5872b9c2f7e0ab8a674e97c2/1529884164279/travel+scenario+explain.JPG Skills - Choice Windows I created this decision-making stimulus activity where users were presented choices in a travel scenario. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/587696115016e1f2033f3ddd/1484166761924/BryanSpence_portfolio_housewares_s20144.png Skills - Hand-sketching I developed hand-sketching skills to show how to use a microwave concept I created in a product design course. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/587695805016e1f2033f325f/1484166654959/Bryan+Spence+metaphor+final_Page_5.png Skills - Metaphor I documented a problematic pedestrian crossing and used line drawings to compare it with the wild west. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/587692ecbe6594c28446069d/1484166096557/Screenshot+2016-04-20+10.58.39.png Skills - Twitter Sentiment Mapping I developed skills in CSS, HTML5, JavaScript and JQuery to produce a geographic representations of tweets by sentiment. Click to view the visualization. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/58754e51e3df28a71e53f162/1484083109976/Screenshot+2016-12-01+17.12.40.png Skills - Video Production I created a video to share the benefits of bellwether, a digital platform that connects people with the ones they trust the most for the best recommendations. Using what I learned from this process, I produced another video about transportation trends during my internship at Goodyear (video confidential). https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/587549e3cd0f68a1e1aa71d3/1484081951268/podcast+redesign+screen+examples.png Skills - Podcast App Redesign I made recommendations to improve features on an existing app. Improvements included podcast rankings based on completion %, a subscription screen with less clutter, and a moveable widget that allows you to browse while listening. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/5875439917bffc3540f39906/1484082325802/Bryan+3D+updated+narrow_011016_bold.png Skills - Comparing L.A. Twitter Sentiment with Delays This visual represents twitter sentiment of Los Angeles passengers for one week in February 2015. Nest volume represents the total number of delay minutes and the white fins represent tweet types. More positive tweets means a healthier egg, or a more positive sentiment. Negative tweets make the egg contract. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/5873ee02ff7c50d33ff644a1/1484077798069/twitter+egg.jpg Skills - Twitter Sentiment I used 3D objects to express twitter sentiment about airlines compared with actual airport delays in three cities. This twitter egg and nest represent Los Angeles in February 2015. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ed411e5b6c645d5c8c0f/5873ed412994cae04cd72445/1483992537372/Visual+modeling_final2_Ecosystem+Map.png Skills - Ecosystem Map This diagram was based on research about patients with COPD, a chronic respiratory illness, and how they manage their symptoms by using their inhalers. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ceb66b8f5bb8e9733396/5873eb86a5790a59c9159398/1483992128975/IIP_hear+see+feel+framework+cropped.jpg Skills - Hear, See, Feel framework I developed an efficient research framework for researching communities in Mumbai. This allowed our team to rapidly analyze observations in a limited timeframe. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873ceb66b8f5bb8e9733396/5873ceb78419c2fab26188cc/1483984795511/HK+camera+study+sample.png Skills - Camera Study Protocol We created a bi-lingual document for camera study participants, which walked them through how to use the camera and the types of activities and objects to capture. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873d13e86e6c06d4537b635/58753841e6f2e14ee06cbcac/1484077406731/Insight+Matrix+Baby.png Skills - Insight Matrix I managed the creation of an insight matrix, which captured relationships between patterns across all of our research activities. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873d13e86e6c06d4537b635/587536a42994ca0b89159e1d/1484077498355/IMG_1286.JPG Skills - Insight Matrix Analysis We used the matrix to identify patterns and themes, which led to the creation of design principles and concept directions. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873d13e86e6c06d4537b635/5873e5562e69cff1fb6079c2/1483991317014/insight+post-its.jpg Skills - Obligatory Post-its Anyone can put post-its on a wall, but ours were a result of site visit debriefs, which allowed us to quickly identify patterns to inform additional research and concept directions. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5873d13e86e6c06d4537b635/5873d13e15d5db71871507e5/1483988242787/Hong+Kong+Aging_for+dscout_full+images10.png Skills - Observation Database I created and managed our database of all interview response and observation database, which needed to be well-documented after our summer project for future teams. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875df5929687f9d49897c25/1484119944170/skills+cover+page_011017.png Skills http://www.bryanspence.com/home-skills daily 0.75 2017-01-11 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58728824e3df2818b024ef96/1460251737331/ Home + skills Help travelers relive their trips https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58728824e3df2818b024ef95/1460250123542/ Home + skills Get recommendations from the people you trust https://static1.squarespace.com/static/52d33362e4b067bcd605932c/587404371e5b6cc487b76909/58740444b3db2bf7868f89c4/1483998677069/push-ups.JPG Home + skills - Active Aging in Hong Kong We worked with the J.C. Design Institute for Social Innovation to develop a deep understanding of what it's like to age in Hong Kong. Engaging several departments, we aimed to build a sense of ownership for future concept development. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58728824e3df2818b024ef97/1460249637853/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home + skills Transform the conference experience https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58728824e3df2818b024ef98/1476735446279/ Home + skills Design new community retail experiences https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58728824e3df2818b024ef94/1475965807529/ Home + skills Develop an understanding of aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5874076a20099e46b7964983/5874076bd1758ec05dc75eff/1483999107860/twitter+egg.jpg Home + skills https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875b8de46c3c45b23b3c5ca/1484110800520/market+color+with+gradient.png Home + skills http://www.bryanspence.com/home-skills-2 daily 0.75 2017-01-09 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/587419a52994ca6b769ce4e0/1460249637853/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home + skills 2 Transform the conference experience https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/587419a52994ca6b769ce4e1/1476735446279/ Home + skills 2 Design new community retail experiences https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/587419a52994ca6b769ce4de/1460250123542/ Home + skills 2 Get recommendations from the people you trust https://static1.squarespace.com/static/52d33362e4b067bcd605932c/587419a52994ca6b769ce4dc/587419a52994ca6b769ce4db/1483999107860/twitter+egg.jpg Home + skills 2 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/587419a52994ca6b769ce4dd/1475965807529/ Home + skills 2 Develop an understanding of aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/587419a52994ca6b769ce4da/587419a52994ca6b769ce4d9/1483998677069/push-ups.JPG Home + skills 2 - Active Aging in Hong Kong We worked with the J.C. Design Institute for Social Innovation to develop a deep understanding of what it's like to age in Hong Kong. Engaging several departments, we aimed to build a sense of ownership for future concept development. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/587419a52994ca6b769ce4df/1460251737331/ Home + skills 2 Help travelers relive their trips https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/58741c8eebbd1ac7e8bb95d3/1484004542671/skills+cover+page+2.png Home + skills 2 http://www.bryanspence.com/home-skillsgrid daily 0.75 2017-01-11 https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5875bd0d2e69cfaf7c9d41a1/5875bd0d2e69cfaf7c9d41a0/1483998677069/push-ups.JPG Home + skills-grid - Active Aging in Hong Kong We worked with the J.C. Design Institute for Social Innovation to develop a deep understanding of what it's like to age in Hong Kong. Engaging several departments, we aimed to build a sense of ownership for future concept development. https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875bd0d2e69cfaf7c9d41a7/1460249637853/tumblr_mn8b8sLRb61rkz363o1_1280.jpg Home + skills-grid Transform the conference experience https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875bd0d2e69cfaf7c9d41a8/1476735446279/ Home + skills-grid Design new community retail experiences https://static1.squarespace.com/static/52d33362e4b067bcd605932c/5875bd0d2e69cfaf7c9d41a3/5875bd0d2e69cfaf7c9d41a2/1483999107860/twitter+egg.jpg Home + skills-grid https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875bd0d2e69cfaf7c9d41a4/1475965807529/ Home + skills-grid Develop an understanding of aging in Hong Kong https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875bd0d2e69cfaf7c9d41a6/1460251737331/ Home + skills-grid Help travelers relive their trips https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875bd0d2e69cfaf7c9d41a5/1460250123542/ Home + skills-grid Get recommendations from the people you trust https://static1.squarespace.com/static/52d33362e4b067bcd605932c/t/5875cda5f5e231cc324cd250/1484115412782/skills+cover+page_011017.png Home + skills-grid